Terms of Service

1. Acceptance of Terms

By accessing or using cletus labs ("Service", "we", "us", "our"), you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms. If you do not agree, do not use the Service.

The Service uses Vercel Web Analytics to collect anonymized, aggregate page-view and usage statistics (for example, which pages are visited and what kind of browser or device is used). It does not use cookies or track you across other sites. By using the Service you acknowledge this, as described in our Privacy Policy.

2. Description of Service

cletus labs provides a machine learning platform that allows users to upload tabular datasets, train custom neural network models, and access predictions via secured HTTP API endpoints. The Service is provided for research, academic, and commercial use.

3. Account Registration and Security

You must create an account to use the Service. You represent that all information you provide is accurate, current, and complete. You are responsible for maintaining the confidentiality of your API keys and account credentials. You agree to notify us immediately of any unauthorized use of your account. We are not liable for losses resulting from unauthorized access to your account where you have failed to maintain the security of your credentials.

4. Acceptable Use

You agree not to use the Service to:

• Upload data that infringes intellectual property rights, contains personal information of third parties without a lawful basis (including applicable consent under GDPR Art. 6), or violates any applicable law
• Train models for illegal discrimination, surveillance, profiling individuals without consent, or harm to individuals
• Attempt to reverse-engineer, copy, extract, or misappropriate model weights or artifacts belonging to other users
• Perform denial-of-service attacks, credential stuffing, or abuse of the API endpoints
• Circumvent usage limits, rate limits, or access controls
• Use the platform to generate, spread, or amplify misinformation or disinformation
• Use the platform for any purpose prohibited by applicable law, including but not limited to export control laws

We reserve the right to investigate and take appropriate action against violations, including suspension or termination of your account.

5. Your Data and Intellectual Property

You retain all intellectual property rights to the datasets you upload and the models trained on them. By uploading data, you grant cletus labs a limited, non-exclusive, royalty-free license to store and process your data for the sole purpose of training your model and serving predictions as you direct. We do not claim ownership of your data, models, or artifacts.

You represent and warrant that: (a) you own or have the necessary rights and licenses to use and upload the training data; (b) your data does not infringe any third-party intellectual property rights; and (c) you have obtained all required consents for any personal data included in your datasets, including any required legal basis under GDPR, CCPA, or other applicable privacy laws.

6. Service Availability

We strive for high availability but do not guarantee uninterrupted service. The Service may be temporarily unavailable due to maintenance, updates, or circumstances outside our control. We are not liable for losses caused by service interruptions.

Note: The free tier of our hosting provider (Render) may cause the API to enter a sleep state after periods of inactivity. The first request after a sleep period may take up to 30 seconds to respond. The frontend is hosted on Vercel, which routes all browser requests to the service.

7. Usage Limits and Billing

Free tier accounts are subject to usage limits (currently 5 models and 1,000 API calls per month in test mode). We reserve the right to introduce paid tiers with different limits. Current billing is in test mode — no actual charges are processed. We will provide reasonable advance notice of any changes to paid pricing or limits.

8. Team Features

Team features allow collaboration with others. Team administrators are responsible for managing member permissions and ensuring all team members comply with these Terms. You must have explicit consent before sharing another person's data within a team context.

9. DMCA and Copyright

We respect intellectual property rights. If you believe that material on our platform infringes your copyright, you may send a notice under the Digital Millennium Copyright Act (17 U.S.C. § 512) to: terms@cletuslabs.live. Your notice must include: (a) identification of the copyrighted work; (b) identification of the allegedly infringing material and its location; (c) your contact information; (d) a statement of good faith belief; and (e) a statement of accuracy under penalty of perjury. Counter-notices may be submitted using the same contact.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, OR THAT ML MODEL PREDICTIONS WILL BE ACCURATE, COMPLETE, OR RELIABLE FOR ANY PARTICULAR PURPOSE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, cletus labs AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING UNDER OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (a) THE TOTAL FEES YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM OR (b) $50 USD. THIS LIMITATION APPLIES REGARDLESS OF THE FORM OF ACTION OR THE THEORY OF LIABILITY.

Some jurisdictions do not allow exclusion of certain warranties or limitation of liability; in those jurisdictions, our liability is limited to the extent permitted by law.

12. Model Accuracy and High-Stakes Use

ML models trained through the Service are provided as tools for research and experimentation. Model predictions are probabilistic and may be incorrect. Predictions must not be used as the sole basis for high-stakes decisions involving medical diagnosis, legal proceedings, financial advice, safety-critical systems, or similar applications without appropriate expert review and human oversight. You are solely responsible for how you use model outputs.

13. Dispute Resolution and Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms or the Service that cannot be resolved informally shall be resolved by binding arbitration in accordance with the American Arbitration Association ("AAA") Commercial Arbitration Rules. Arbitration shall be conducted on an individual basis; you and we each waive any right to a jury trial and to participate in any class action, class arbitration, or representative proceeding ("Class Action Waiver"). The Class Action Waiver does not apply where prohibited by applicable law.

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm pending arbitration.

If you are a consumer in a jurisdiction that prohibits mandatory arbitration of consumer disputes (e.g., certain EU member states), the arbitration clause does not apply to you and disputes will be subject to the jurisdiction of your local courts.

14. Termination

We reserve the right to suspend or terminate accounts that violate these Terms, at our sole discretion. We will endeavor to provide notice before termination unless the violation is severe or immediate action is necessary to protect the platform or other users. Upon termination, your data will be deleted within 30 days unless retention is required by applicable law.

15. Changes to Terms

We may update these Terms at any time. For material changes, we will provide at least 14 days' notice by email or prominent notice in the Service. Continued use of the Service after the effective date constitutes acceptance. If you do not agree to the new Terms, you must stop using the Service and close your account.

16. Miscellaneous

These Terms, together with our Privacy Policy, constitute the entire agreement between you and cletus labs regarding the Service and supersede all prior agreements. If any provision is found unenforceable, the remaining provisions continue in full force. Our failure to enforce any provision is not a waiver of our right to do so. You may not assign your rights under these Terms without our written consent. We may assign our rights in connection with a merger or acquisition.

17. Contact

Questions about these Terms? Contact us at terms@cletuslabs.live.